Hello,
I wanted to tell you that the Books2Go microlibrary in DC Ranch Community Park--which I love and am so thankful for---is in a sorry state. Sometime in January, the door of the box was broken, perhaps by a strong wind or by vandalism, such that the hinges were bent. The door no longer shuts properly and cannot be held by the magnetic latch. As such the door is always slightly open and sometimes wide open. This was not too much of a problem, but now that it is spring and the temperatures have risen, the park grounds crew now activates the sprinklers nightly to maintain the grass. The sprinklers are placed and angled such that the books inside the box get a good soaking and become ruined, both on the bottom and top shelves. It is a sad sight to behold. No doubt there is a solution that preserves this wonderful resource that is cherished by many people in the neighborhood. I fear for any new books placed in there, and I am thinking about pasting a notice there warning those who might drop books off there until it is fixed.
Thanks for your help. Again, I am among those who greatly value your efforts to keep this resource going.
btw I hope I have the right address. I found your address online at https://www.scottsdalelibrary.org/books2go. If not, I would greatly appreciate if you could forward this to the proper person to address this.
Matthew Trump
It took only fifteen minutes for the reply:
Hi Matt,
Thank you for bringing this to my attention. I will have our City Facilities team make the necessary repairs. Hopefully, they can get to it quickly, but Facilities always has a lot on their plate, and our Books2Go little libraries don’t always rank highest on their list of priorities. We’ll get it fixed, though. I’m happy to hear that you and your neighborhood are enjoying it
.
That particular little library has had a rough go of it. It used to be located at Sonoran Hills Park, but during the pandemic it was getting vandalized fairly often, so we made the decision to move it to the DC Ranch park, which, at the time, was just getting completed. We haven’t had any instances of vandalism at our other locations (or at DC Ranch), fortunately.
Thank you again for taking the time to reach out.
Best regards,
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